Open Letter to EduSnap Developers
Greetings to the EduSnap development team! Many backers like myself have received our rewards, and are starting to learn how to use this unique product you have designed. Thank you for the outstanding design and production effort we know you have put into this unique project. But I want to speak on behalf of many backers who are concerned about the lack of information about late deliveries, reported issues, and questions about the use of the product. We need to hear from you that the project is still supported and that our questions have been heard. Concerning support, I have created this site to help those who have received the rewards to get up to speed more quickly on enjoying your product. Several other informal support channels are starting to gain traction as well. This is all to help you on supporting new users with their "how to" questions. In return, I hope you can concentrate on helping those who need repairs or help with their missing shipments. Whoever has been ...